May 27, 2024


The business lovers

Property address has long been a problem in Ghana. Wikimedia Commons

Ghana digitised its address system …

Intelligent urbanism is about employing digital technologies to address urban complications. Throughout the continent, digital systems and smart initiatives have been utilized in myriad methods, which includes crime command, urban planning and targeted traffic administration.

It hasn’t constantly worked, on the other hand. Sometimes these initiatives have failed simply because the systems weren’t perfectly built-in into the local context. Or insurance policies did not pay out awareness to social realities and complex specifications.

Ghana presents a single such case in point. The state released a good initiative in 2017: a digital program to give each city house an deal with. It is a phone-based software which is designed to identify characteristics everywhere in Ghana. The tackle is offered in alpha-numeric structure (such as EY-0329-2478) and reveals specifics these as the area and the metropolitan, municipal and district authority. It also exhibits the road name of the function (a residence or church, for instance) and shows its coordinates.

Persons can crank out their have handle and at times officers take a look at a residence, produce the digital handle for that home and source the occupants with a tag, or bodily label, to affix to the property.

The program was developed to supply electronic addresses for attributes, which could then be employed for company shipping, accessibility to providers and facilitate commercial transactions. It was also supposed to prevail over challenges with employing the aged address process. This consisted of figures (for sections of streets) and letters (for streets). It had no coordinate system and was under no circumstances digitised.

Metropolitan areas need deal with units that make it probable to supply spot dependent expert services.

We executed a study to realize irrespective of whether residents had been making use of the new “smart” process. By this we desired to investigate how valuable the digital addresses were to citizens in their day-to-day routines.

We observed that there was certainly a gap concerning design and style and reality. Uptake was reduced and persons were annoyed with the system.

This comes about when structure features do not acquire account of things certain to a certain context. This can include things like the electronic society of the inhabitants and disparities in obtain to the net. A mixture of these things typically visits up digitalisation programmes and initiatives in African towns.

Our findings clearly show that digitalisation initiatives in Ghana need to acquire these into account if they’re heading to realize success. They also will need to incorporate the engagement of persons who will use the expert services to understand their expectations.

A electronic tackle system

The govt released the electronic assets address procedure with the expectation of enhancing navigation of crafted-up spaces through standard landmarks like outlets, drains and streets.

Superior navigation was intended to increase access to critical companies and waste management. The program was supposed to make it straightforward to establish qualities irrespective of the casual, unplanned, and unmapped mother nature of substantially of the urban environment.

There have been a quantity of snags in the implementation of the digital assets deal with program.

First of all, conclusions have been taken from the business of the vice-president and implemented at neighborhood governing models. There was small enter from neighborhood persons, which resulted in bad understanding from the people and apathy towards the initiative.

Secondly, there had been hitches in the way it was rolled out. At very first, Ghana Post presented the deal with tags at a payment to residents. The future section observed a workforce from the workplace of the vice-president executing the tagging at no value to residents. The very first tags experienced only the digital tackle without functions like road name and home range. They now have all the attributes.

The consequence of this is the show of unique digital addresses for residents’ properties. This matters simply because the tag delivered to people is now a prerequisite for various community support agencies this sort of as the passport office environment, telecommunication organizations, and the Nationwide Identification Authority.

What we observed

We done our analyze in three suburban communities of Accra, Ghana’s funds town. We examined the variables influencing the use of the process. We selected representatives of households dependent on their curiosity in having portion in the study, and we had 999 respondents in whole.

We located that personal and contextual factors shaped the use of the procedure in Accra.

Very first, there was a change concerning setting up owners and tenants. About 68% of residents who owned qualities were being likely to use the electronic residence addressing technique, and only 32% of renters.

Second, socioeconomic characteristics such as income, web knowledge expense and training stage ended up also vital determinants. Residents with small-stage instruction and reduce cash flow were being least most likely to use the process. Within this team, we uncovered this was largely about perceptions of the added benefits and challenges of using a digital technological innovation.

The challenge of trust came up among the the persons we interviewed. Perceptions about inefficiencies in federal government initiatives and irregularities in previous electronic initiatives intended that men and women didn’t trust the new procedure.

The notion was that the program was established up as section of a political agenda alternatively than to fulfill a developmental need to have. It was viewed as being imposed by the presidency without the need of engagement, transparency and accountability. There was not serious ownership from the users’ viewpoint.

In general, we found that about 62% of inhabitants and even community organizations were not using it in their everyday operations.


Our conclusions suggest that policymakers have to have to be smart about their clever urbanism agenda. We contact for attention to the basics:

  • economical and available online infrastructure
  • multi-stakeholder engagement
  • transparency and efficiency in the structure and implementation of city electronic initiatives.

It is only in obtaining the priorities appropriate and adapting to contextual realities that the potential of digitalisation initiatives for sustainable and equitable urban development will be realised.The Conversation

Louis Kusi Frimpong, Lecturer, University of Surroundings and Sustainable Progress Matthew Abunyewah, Lecturer, Charles Darwin College and Adjunct Senior Lecturer, The College of Newcastle, Charles Darwin University Seth Asare Okyere, Checking out Assistant Professor, College of Arizona, and Stephen Kofi Diko, Assistant Professor, University of Memphis

This short article is republished from The Dialogue beneath a Resourceful Commons license. Read the unique short article.