CTTA urges tea board to solve cloud server issues in e-auction

Upcountry and other domestic buyers as also exporters aside from the producers who run by means of the auctions of the Coonoor Tea Trade Affiliation (CTTA) are fearful that the repeated and lengthy several hours of disruption in the e-auction is hitting the sleek conduct of the trade.

“Ever since the Tea Board migrated to cloud server just about a yr back, we have been facing disruption in the e-auction. On quite a few days, the disruption was for brief time period like 10 minutes but there ended up complaints from buyers that some of their bids ended up not obtaining duly registered thereby defeating the inherent importance of the e-auction,” CTTA Chairman L Vairavan told BusinessLine.

“At the past auciton, the trouble was acute as there was stoppage for more than two several hours. This dampened the spirit of the buyers some of whom remaining the auction unable to sit and wait around for lengthy. We had to reschedule the auction approach but the charges dipped in the absence of aggressive bids and despite that, huge volumes remained unsold,” he explained.

“Besides, there was connectivity outage for about five several hours on Saturday which affected our submit-auction functions like presenting the Delivery Purchase and creating payment,” he pointed out.

“Buyers are complaining that they have not received payment for the teas already transported and consequently are unable to commit extra,” he famous. “The cloud server disruption is incorporating to the trouble of lockdown and the concomitant transportation of teas to a variety of destinations and port heads,” he explained.

“So, we have represented to the Tea Board to arrive out with a long lasting option instantly to support the conduct of the sleek trade,” Vairavan explained.

Upcountry and other domestic buyers as also exporters are purchasing teas really worth more than ₹20 crore just about every 7 days at CTTA auctions.