B&Q owner buys DIY app NeedHelp

Joseph B. Hash

B&Q proprietor Kingfisher is to launch a dwelling advancement company in the British isles to help customers solve Do-it-yourself disasters or have out extra intricate work after a increase in product sales this yr. The enterprise has acquired NeedHelp, an on line system connecting tradespeople with homes for duties this kind of as […]

B&Q proprietor Kingfisher is to launch a dwelling advancement company in the British isles to help customers solve Do-it-yourself disasters or have out extra intricate work after a increase in product sales this yr.

The enterprise has acquired NeedHelp, an on line system connecting tradespeople with homes for duties this kind of as kitchen area installation, portray, flooring or bathroom renovation, for €10m (£8.9m).

The retailer already has a romance with the organization in France as a result of its Castorama and Brico Depot suppliers, but it is the initially time the assistance will be offered to customers in the British isles.

There previously are a handful of related rival applications this kind of as TaskRabbit.

Kingfisher claimed the acquisition was “an vital step forward” as it tries to be extra agile and targeted on customer expertise. It has been pushing ahead with a new turnaround approach under chief executive Thierry Garnier. 

He claimed: “To serve customers correctly these days, we need to have to be extra electronic and assistance orientated, though leveraging our solid shop assets.

“Online providers marketplaces are key to the upcoming of dwelling advancement retail and NeedHelp is an set up and fast-growing participant in this arena.

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